Terms & Conditions – SolarRun

Our service agreements, warranties, and policies

Welcome to SolarRun. By using our website, services, or entering into a solar installation agreement with us, you agree to the following Terms & Conditions ("Terms"). Please read them carefully.

1. Scope of Services

SolarRun provides residential and commercial solar energy solutions, including:

  • Solar panel consultation, design, installation, and maintenance.
  • Financing options including EMIs, subsidies, and third-party loans.
  • Post-installation support, warranty, and service packages.

2. Eligibility

  • You must be at least 18 years old and the lawful owner/tenant of the property where installation is requested.
  • You agree to provide accurate information during consultation and financing applications.

3. Quotes & Payments

  • All price quotes are indicative and subject to site survey, government policy, and financing approval.
  • Payment terms will be specified in your installation agreement (advance, EMI, or loan-linked).
  • Delays in payments may result in suspension of work or late payment charges.

4. Financing & Subsidies

  • Financing schemes (e.g., EMI, zero-cost EMI, loans) are subject to third-party lender approval.
  • SolarRun facilitates subsidy applications but cannot guarantee government approval or disbursement timelines.

5. Installation & Warranties

  • SolarRun will carry out installations using certified equipment and trained technicians.
  • Standard warranties apply as per OEM (Original Equipment Manufacturer) terms.
  • SolarRun provides 5 years of free service warranty (unless otherwise stated).
  • Warranty may be void if the system is tampered with by non-SolarRun personnel.

6. Customer Responsibilities

  • Ensure SolarRun installation teams have safe access to the site.
  • Obtain necessary permissions from housing societies/local authorities if applicable.
  • Use the system responsibly and follow provided maintenance guidelines.

7. Limitation of Liability

  • SolarRun is not responsible for power generation variations caused by weather, grid issues, or force majeure (natural disasters, government actions, etc.).
  • Liability is limited to the value of the contract for the specific installation/service.

8. Intellectual Property

  • All content on SolarRun's website, including text, images, and designs, is the property of SolarRun and may not be reproduced without permission.

9. Termination

  • Either party may terminate the installation agreement for breach of terms.
  • Upon termination, the customer is liable to pay for services rendered and equipment supplied.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

11. Updates to Terms

SolarRun may update these Terms periodically. The latest version will always be available on our website.

12. Contact

For any queries regarding these Terms, please contact:

SolarRun Customer Care

📍D79, 3rd Cross St, Friends Colony, Annanagar East, Chennai, Tamil Nadu 600102

Questions About Our Terms?

Our customer service team is here to help clarify any questions about our Terms & Conditions. Contact us anytime for assistance.

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Solarrun Energies Private Limited
D79, 3rd St, Friends Colony,
Annanagar East, Chennai,
Tamil Nadu 600102
GST: 33ABPCS6050D1ZE

Central Chennai

• Solar in T. Nagar (Thyagaraya Nagar) • Solar in Nungambakkam • Solar in Alwarpet • Solar in Mylapore • Solar in Royapettah • Solar in Egmore • Solar in Kilpauk • Solar in Chetpet • Solar in Vepery • Solar in Triplicane • Solar in Gopalapuram • Solar in Teynampet • Solar in Pudupet

South Chennai

• Solar in Adyar • Solar in Besant Nagar • Solar in Thiruvanmiyur • Solar in Velachery • Solar in Medavakkam • Solar in Pallikaranai • Solar inPerungudi • Solar in Sholinganallur • Solar in Thorapakkam • Solar in Karapakkam • Solar in Navalur • Solar in Padur • Solar in Siruseri • Solar in Kelambakkam • Solar in Kotturpuram • Solar in Uthandi • Solar in Injambakkam • Solar in Neelankarai • Solar in Palavakkam • Solar in Pallikaranai • Solar in Madipakkam • Solar in Nanganallur • Solar in Keelkattalai • Solar in Selaiyur • Solar in Sembakkam • Solar in Camp Road • Solar in Pammal • Solar in Chromepet • Solar in Tambaram East • Solar in Tambaram West • Solar in Chitlapakkam • Solar in Santhoshpuram • Solar in Potheri • Solar in Guduvanchery

West Chennai

• Solar in Anna Nagar • Solar in Mogappair • Solar in Ambattur • Solar in Nolambur • Solar in Ayanambakkam • Solar in Porur • Solar in Iyyappanthangal • Solar in Gerugambakkam • Solar in Kattupakkam • Solar in Mangadu • Solar in Valasaravakkam • Solar in Ramapuram • Solar in Maduravoyal • Solar in Poonamallee • Solar in Avadi • Solar in Thiruverkadu

North Chennai

• Solar in Perambur • Solar in Kolathur • Solar in Ayanavaram • Solar in Vyasarpadi • Solar in Washermanpet • Solar in Tondiarpet • Solar in Madhavaram • Solar in Korukkupet • Solar in Ennore • Solar in Royapuram • Solar in Manali • Solar in Sembium • Solar in Red Hills • Solar in Erukanchery

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